Felix Unite River Lodge – Provenance Camp

About Using this Website

By using this website you are accepting all the terms of this disclaimer notice. If you do not agree with anything in this notice you should not use this website.

Warranties and Liability

While every effort is made to ensure that the content of this website is accurate, the website is provided “as is” and Goingwhere trading as KH Schuring ("Goingwhere") makes no representations or warranties in relation to the accuracy or completeness of the information found on it.
While the content of this site is provided in good faith, we do not warrant that the information will be kept up to date, be true and not misleading, or that this site will always (or ever) be available for use.
We do not warrant that the servers that make this website available will be error, virus or bug free and you accept that it is your responsibility to make adequate provision for protection against such threats. We recommend scanning any files before downloading.
Nothing on this website should be taken to constitute professional advice or a formal recommendation and we exclude all representations and warranties relating to the content and use of this site.
In no event will Goingwhere be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, data, information, income, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website or any linked websites.
Users are encouraged to report untrue, inaccurate, defamatory, illegal, infringing, or harmful content on the site to Goingwhere.
Goingwhere will correct or remove such content, provided there are reasonable grounds for the allegations.

Exceptions

Nothing in this disclaimer notice excludes or limits any warranty implied by law for death, fraud, personal injury through negligence, or anything else which it would not be lawful for Goingwhere to exclude.

License to Use this Website

By using this website you agree to the exclusions and limitations of liability stated above and accept them as reasonable.
Do not use this website if you do not agree that they are reasonable.
If any of the points in this disclaimer notice are found to be unenforceable under applicable law, that will have no bearing on the enforceability of the rest of the disclaimer notice.
Material on this website, including text and images, is protected by copyright law and is copyright to Goingwhere unless credited otherwise. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Certain photographs used on this site are purchased from an image library for use on this site alone and may not be copied. Prior written consent of the copyright holder must be obtained for any other use of material or photograph.
No part of this site may be distributed or copied for any commercial purpose or financial gain.
All intellectual property rights in relation to this website are reserved and owned by Goingwhere.
The name Goingwhere or the logo may not be used in advertising or marketing without specific, written consent and permission.
Goingwhere pages opening within frames are not allowed.

Service, Correspondence, Enquiries and Booking Enquiries

Goingwhere provides a platform for establishments to advertise their accommodation options to the public. It is the establishment’s solely responsibility to provide the correct information during the correspondence and enquiry process and permissions prior to confirming bookings.
Responding to enquiries, booking enquiries, email, or telephone messages, are the responsibility of the establishment.
All booking and confirmations are between the establishment and their prospective client. Each establishment will have their own Terms and Conditions that apply.
Goingwhere is not an agent for the establishment.
Goingwhere do not charge commission.
Goingwhere will not be held responsible for any cancelled bookings or deposit returns.
All tariffs published on the site are subject to change without notice, Goingwhere cannot be held responsible for any incorrect or outdated information as published. All information published on the site serve as guidelines only.
Goingwhere will regularly remind establishments to update their details on the website.

Payment Options

Payments may be made via Visa or MasterCard credit card or Online Banking via PayFast. Where credit card transactions are processed, Goingwhere implemented prudent security policies and procedures. No credit card details are stored on our website. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions.
Transaction currency is in South African Rand (ZAR).
Some bank and card companies charge their account holders a transaction fee when the card issuer and the merchant location are in different countries.
The currency exchange rate, if applicable, and any transaction fee is determined solely by the bank or other agency processing the transaction.

Among the other forms of payment accepted by Goingwhere, payment may be made via Visa or MasterCard credit cards. Goingwhere takes measures to ensure that payment with a credit card on Goingwhere website is secure. The primary actions taken to ensure this security are as follows:

• Credit card transactions will be acquired for Goingwhere via PayFast
• Goignwhere does not store any complete credit card details on our system. Credit card details are forwarded to PayFast who authorise the transaction.
• Goingwhere and PayFast use strict encryption. No credit card details are ever sent via unsecured methods such as email.

Save as otherwise provided for in this agreement, the rules, processes and procedures of PayFast's End User Agreement and PayFast's Privacy Policy and the relevant paying bank, clearing bank and card association shall apply to all payments and transactions concluded on this website and your rights and obligations in respect of payments due to or by you shall be governed accordingly.

Notwithstanding Goingwhere adhering to the above primary measures, you hereby indemnify and do not hold Goingwhere liable for any loss, damage or liability of any nature arising from payments and transactions concluded on this website.

Subscription Rules

The following establishments may list their accommodation on the website (listing):

• Bed and Breakfast establishments
• Caravan Parks
• Group Accommodations
• Guesthouses
• Holiday Resorts
• Hotels
• Lodges
• Motels
• Self Catering establishments
• Any other establishment that offers tourist accommodation.

Each single establishment require a single listing.
Each establishment will need a user-name and password in order to enable you to list your establishment, update any information and must not disclosed to any third party to manage the listing on your behalf.
Establishments will be able to reset the password. Goingwhere may offer a password reminder service.
Goingwhere will send the password to the registerd email address, should it be necessary.
Establishments must update the contact details, if necessary.
Goingwhere will not be responsible for any loss arising due to a third party gaining access to your password through the use of the password reminder service.
Establishments are responsible for the payment for the subscription.
Establishments must be available for booking throughout the year.
Goingwhere reserve the right to cancel an existing subscription that do not comply with our policies or strategies.
All design elements and website construction are the decision of our marketing strategy.
Listings will be available to the public, once payment for the subscription is received.

Goingwhere offer no pro-rata refunds if establishments are closed, sold or withdrawn from Goingwhere during the 12-month subscription period.

By listing your establishment on Goingwhere, you become a member of Goingwhere and agree to receive correspondence regarding updates and news from Goingwhere.
Goingwhere will not share email details to any third party.
Any complaints must be brought under out attention by contacting our office.

Clients visiting the establishments, have an opportunity to review or submit feedback about the establishment.
Goingwhere reserves the right not to publish any comments which may be defamatory, or which are not verifiable or for any reason as determined in our sole discretion.

Links to Other Websites and Products

Links to other websites are provided for the convenience of users. We are unable to provide any warranty regarding the accuracy or completeness of the content of such sites, or the reliability, quality or effectiveness of any products provided through external websites. A link to an external site does not imply an endorsement of the views, information or products provided or held by such websites.

Law and Jurisdiction

This disclaimer notice shall be interpreted and governed by South African law, and any disputes in relation to it are subject to the jurisdiction of the courts in South Africa.

Variations

We reserve the right to revise and amend this disclaimer notice from time to time and any revised version will be deemed to be applicable from the first date of publication on this website.

About Us

This website is owned by Goingwhere trading as KH Schuring.
https://www.goingwhere.africa

PO Box 31509
Totiusdal
South Africa
0134
office@goingwhere.africa

This document was last updated on January 30, 2021

Privacy Policy

This Privacy Policy governs the manner in which Goingwhere trading as KH Schuring ("Goingwhere") collects, uses, maintains and discloses information collected from Users (each, a "User") of the https://www.goingwhere.africa website ("Site"). This privacy policy applies to the Site and all products and services offered by Goingwhere.  By using this website Users accept this Privacy Policy.  If you do not agree, please exit the site.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users will always be provided access to this information and have the opportunity to update the information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. All personal information will only be retained by Goingwhere for as long as it is necessary to fulfil the purposes mentioned herein. In the unlikely event that the personal information becomes compromised, Goingwhere shal notify all affected Users as soon as possible. All personal information is securely stored in our database. Personal information may be transferred to, and maintained on servers across country borders for the purpose of data consolidation, storage and customer information management. Some of the countries to which our personal information may be transmitted may not provide the same statutory protection for your data as South Africa.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Goingwhere may collect and use Users personal information for the following purposes:

• To improve customer service
  Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
  We may use feedback you provide to improve our products and services.
• To process payments
  We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey or other Site feature
  To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails
  We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Direct Marketing

When Users visit our site and register on the site, or subscribe to the newsletter, the Users give consent to the processing of personal information for direct marketing by means of electronic communications including SMS’s or electronic mail.  Pre-existing customers of Goingwhere shall be entitled, without the User’s consent, to direct marketing of similar products and services offered by Goingwhere. The User may object and without formality to the use of their details either when the information was first collected, or with each electronic communication sent to them by Goingwhere. The User can opt out of further marketing communication by un-checking certain boxes on the form or electronic communication.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at https://policies.google.com/technologies/ads

Changes to this privacy policy

Goingwhere has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Law and jurisdiction

This privacy policy is governed by the Laws of the Republic of South Africa and without regard to the conflict of laws principle. You agree that any cause of action that may arise under this privacy policy shall be commenced and be heard in the appropriate court in South Africa. You agree to submit to the personal and exclusive jurisdiction of the courts located within South Africa.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

https://www.goingwhere.africa

PO Box 31509
Totiusdal
South Africa
0134
office@goingwhere.africa

This document was last updated on January 30, 2021